dmAnswers: Your very own 24-7 corporate call centre
dmAnswers provides 'real people' to answer any calls you miss at any time - saving you from losing business. The service answers calls in your company name and relays the message you specified as to why you are not available.
This presents a much friendlier and more corporate 'voice' for your business, convincing customers to leave their personal details rather than ignoring the voicemail and hanging up. What's more, dmAnswers then sends you their message and contact details by SMS and email.
Key features & benefits of dmAnswers
- Give callers the impression you're a 'corporate enterprise'... however many people you actually employ
- Avoid losing business by getting contact details from callers who normally don't leave voicemail
- Save money by using our professional answering team without the ecpense of employing receptionists
- Realax about missing calls, confident that our team can handle them on your behalf
- Use the call centre as an 'overflow' at times when you're especially busy or business is booming
- Stay open 24-7, even taking calls while you sleep
- dmAnswers takes the name, contact number and a short message from every caller
- The details are sent to you immediately by SMS and email
How much does it cost?
dmAnswers is available at affordable prices for all business - with no hidden per minute costs. A monthly subscription costs just £19.50 plus VAT, which includes up to 15 calls with immediate SMS/email notification. Any additional messages are then charges at £1.25+VAT.
dmAnswers case study
dmAnswers helps sharpen firm's brand image
Devon entrepreneur Alice launched her own web-based cosmetics company from home in February 2005. But the business failed to break into profit - until Alice sharpened her brand image and improved customer care by choosing an 0870 number with dmVoice and dmAnswers.
The challenge
Alice received about 45 order a month, averaging £37 per sale - but this barely covered her expenses, let alone a wage packet. She spent hundreds of pounds on advertisements in fashion magazines. But these generated few sales.
The solution
Alice elevated her business onto the national stage by using a dmVoice 0870 number in her adverts and on her web site. Calls are forwarded to her home and to her mobile. Alice also purchased dmAnswers - so, when she's busy, her calls are answered in her business name by a professional call centre.
Business benefits
- The 0870 number enabled Alice to transform her image from a home-based hobby to a respectable UK fashion brand
- Orders have increased by a staggering 65% and average sale values have risen to £52
- The company moved into profit, earning almost £2000 income for Alice each month
- Alice no longer worries about missing calls ... dmAnswers does a great job
Signup
Select the Signup button above to register for a dmAnswers number.
Login / Register
If you have an account with us, login. If you don't, register.
Make payment
You will be prompted for payment at the end of
the registration process. Once completed, a dmAnswers
number in the 44207 range will be allocated to your Clubhouse.
Set your answering preferences
Specify how your calls should be answered, including your company name.
Forward calls to dmAnswers
Set up your existing number to forward calls to the 44207 dmAnswers number.
