Callsure Business Telephone & Fax Numbers
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How can we help you?

Callsure Business Telephone and Fax Numbers is committed to quality customer service to resolve your issues as quickly as possible. We use a ticketing system to manage, track and resolve every support enquiry. We promise to respond within 4 working hours.

The best way to reach us

Open a support ticket to tell us about your issue. Add your details and we're committed to replying within 4 working hours.

If you need to speak to us urgently, you can call the support team straight away on +44-20-7060-2000 between 9am-6pm (UK), Monday-Friday.

Our commitment to quality

See our quality of service commitment to find out how we manage calls and seek to provide exceptional customer satisfaction.

Avoid a support nightmare

Eye Candy

An industry survey on the mobile sector discovered that:

  • 39% of customers are unhappy with the service
  • More than 25% of support staff were unable to answer basic tariff questions.

Read the full story...

 

Further information

February 2006
Support survey shames mobile giants:  Eight million users unhappy

Mobile phone companies came in for hefty criticism after a study revealed that a quarter of all call centre staff handling customer enquiries are getting basic questions wrong.

The first comprehensive mobile phone network customer service report by independent comparison service OneCompare.com reveals damaging evidence against current customer service standards across the mobile phone market. A staggering 39% of mobile phone users are unhappy or dissatisfied with the level of customer service they received from their mobile provider.

Over half (58%) of mobile phone users have contacted their mobile phone customer service centre. Yet results from the report reveal evidence of unacceptably poor standards of customer service staff across networks.

One in four customer service staff even fail to answer basic tariff questions.

Source: OneCompare.com - January 2006

Fortunately, receiving quality support isn't a problem faced by customers of Callsure Business Telephone & Fax Numbers.  We are committed to answering 95% of calls within 4 rings, and 90% of issues are resolved by the same support team member who answers the call. 

 

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Callsure Business Telephone & Fax Numbers | Why Us? | Numbers | Services | Solutions
Summary | Company Background | News | Our Network | Full Contact Details